Grievance Redressal
  • Email Grievance Cell

    Customers can lodge their grievances/ complaints by sending an emails to grievancecell@billionloans.com.

    Billionloans shall respond to the customer in writing/emails/phones within 7 working days from the date of receipt of the complaint

  • Contact Grievance Redressal Officer

    In case customers are not satisfied with the response received, or in case where the customers have not received any response within 7 working days, then they can contact the Grievance Redressal Officer.